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ATMS and Cards

What will happen to ATM services?
HSBC Lebanon ATMs will be stopped at the close of business on June 16, 2017. They will resume operation on June 17, 2017 evening.
Your HSBC Lebanon cards will work on all BLOM BANK ATMs as of June 17, 2017 evening and no additional charges will apply.
BLOM BANK will notify you by SMS on your mobile phone numbers as provided by HSBC Lebanon.
For more information, you can contact BLOM BANK Call Center on: 00961 1 753000

What will happen to HSBC Lebanon Cards?

BLOM BANK will replace all your HSBC Lebanon cards with BLOM BANK Cards within 3 months from the Transfer Date with no additional cost for the first year. Your HSBC Lebanon cards will continue to work after the Transfer Date for 3 months, ending on September 15, 2017, to ensure minimal disruption. For more information, you can contact BLOM BANK Call Center on: 00961 1 753000

What happens if my HSBC Card or PIN was stolen/lost?
In case your HSBC Card or PIN was stolen/lost, you can contact BLOM BANK Call Center on 00961 1 753000 to stop the card. BLOM BANK will issue a new replacement Card on June 19, 2017.

What will happen to the Air Miles collected on my HSBC Credit Card?
You can continue to redeem Air Miles as usual directly from the Air Miles site or through the Air Mile contact center. All Air Miles collected before the Transfer Date will be valid for 3 years. After the Transfer Date, you will no longer be able to earn miles on your HSBC credit card.

What is BLOM BANK Loyalty Program?

BLOM Golden Points and Miles Loyalty Program
Every time you use your card for your everyday purchases, you will automatically earn Golden Points and Miles. In order to earn more points, you will need to domicile bills* on your account. Clients who already have domiciled bills will be automatically eligible for the BLOM Golden Points and Miles Loyalty Program.

Credit Card
  Points  Miles
No bill domiciliation   1
1 Domiciliation  2 1
2 Domiciliation  3 1
3 or more
 3 1

 

Debit Card
  Points  Miles
No bill domiciliation  0 0
1 Domiciliation 1 1
2 Domiciliation 2 1
3 or more 3 1

*e.g. electricity, telephone, water bills and salary domiciliation


You can redeem your accumulated points and miles for a wide range of gifts such as airline tickets, electronics, smartphones, jewelry, hotel stays, home equipment etc. You can also shop online from your favorite websites and pay by redeeming your accumulated points/miles via eBLOM mobile app, noting that you have 24 hours for online redemption. Download the BLOM Golden Points mobile app from any smartphone (Android & iOS). www.blomgoldenpoints.com

After 26 May 2017 After 9 June 2017 After 13 June 2017

-International foreign cheque processing

-New account opening

-New product requests

-Account reactivation

-Account closure

-Setup of new standing instructions

-New cheque books

-New corporate credit card issuance

-Income Tax & VAT payments

-Local and international transfers and payments

-Transfers and payments through HSBCnet

-Cashier’s Order issuance

-Demand Draft issuance

-Domestic cheque clearing (LBP, USD, EUR and GBP)

-Issuance of Letters of Credit and Guarantee, and collection processing.

 

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